CC
Cornel C
1 reviews | Active since Apr 2012
25 Jul 2015, 17:12
no sim swap for 24 hours
Was promised my sim swap would be done in 1-2 hours, hasn't been swapped yet, 24 hours later. Tried to call branch all day - no answer.
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Replies (1)
MTN South Africa's replyOfficial
06 Aug 2015, 11:25Hello Gandalf_thewhite,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records the contract was activated and it is currently in use on the network.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records the contract was activated and it is currently in use on the network.
Best regards
Mantoa
REQ:***
MTN South Africa's reply06 Aug 2015, 11:25
Official
Hello Gandalf_thewhite,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records the contract was activated and it is currently in use on the network.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records the contract was activated and it is currently in use on the network.
Best regards
Mantoa
REQ:***