No Signal No Support
<p>We moved into an area with no signal, we are lucky when we hit 2bars on edge. I have called the call centre twice already and been told to wait 7 working days. I gave them an extra week because this is MTN's service delivery we talking about. Called again and been told that someone will be in contact wit me in 48hrs ... Well guess what still no call and still no connection. Do Not get MTN. My husband has Vodacom and he complaint has been dealt with in one week... </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********