No Signal, No Service, No Porting

<p>I have been battling with MTN coverage at work in Greenstone (not really the sticks) for more than a year, reported the poor singnal multiple times without any feedback, or proposed resolution. Fortunately my contract expired end of June, and it took me 2 weeks to get my contract migrated to PrePaid (2 - 24hrs,mmmm). </p> <p>Finally got that resolved after multiple calls to the call centre (personell very helpfull) the migration was done at the most unopportune time, without notification.</p> <p>Now they keep declining my request to port to vodacom, and the "porting" department keeps hanging up on me.</p> <p>Not very professional.</p> <p>I have been a loyal MTN client for more than 10 years, but the decline in service, dropped calls and poor customer service speaks for itself. Maybe spend less money on advertising and more effort on retaining existing clients.</p>