No Signal, No response

We have been having trouble with our mtn wifi signal at home for 6+ months. We keep being told by Mtn that they are aware there is a tower problem but after so many months it hasn't been sorted, it's gotten worse. We had a booster which only helped slightly but it got hit by lightning and stopped working. For months we've been told the problem has been escalated and someone would contact us, no one has bothered to contact us. Our backup is usually Vodacom but that doesn't work on our area anymore so we are desperate to get out Mtn working and our booster fixed. It's a farming area so we need signal for safety. Tired of hearing from so many people that it's been escalated and then nothing done. Even trying to pull the whole restart your router nonsense with us.