MvdV
Morne van der Vyver
1 reviews | Active since Nov 2014
19 Mar 2019, 06:42
No Signal for a week now
The signal for MTN in Lyttelton Manor Ext1 has been non existent since Friday last week. Do you guys not monitor your towers? There is a tower 600m-1km from me but no signal. We are 5 in the household all on MTN but no one is getting signal inside or outside the house.
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Replies (1)
MTN South Africa's replyOfficial
19 Mar 2019, 15:22Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the network coverage team are working on the problem. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the network coverage team are working on the problem. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
MTN South Africa's reply19 Mar 2019, 15:22
Official
Good day
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the network coverage team are working on the problem. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that the network coverage team are working on the problem. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team