1 reviews | Active since Mar 2009
NO SIGNAL FOR 3 MONTHS
I laid a complain 3 months ago regarding network problems in Claremont. Cape Town. Till this date Mtn has not resolved issue. I lived in Claremont Capetown. I am currently moving to Blouberg Strand. I have the same network problem in Blouberg Strand as well. I am losing revenue due to this problem. I also requested early termination on 2 cells that I have and Mtn has not responded to me for more than 3 months now. The cell numbers are ***and ***. I am fed up with Mtn and their bad services. I am a business and this issue has affected my business drastically as my clients cannot get hold of me due to network problems. It seems like its time to say good bye to Mtn due to their poor services and no feed back. <br> CAN SOMEONE PLEASE CALL ME ON ***. HOPEFULLY YOU WILL BE ABLE TO GET HOLD OF ME. IF YOU CANT GET HOLD OF ME PLEASE CALL ME ON ***. Many thanks Vanessa Naidoo.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards,
mike
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage Contact Centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards,
mike