1 reviews | Active since Jul 2015
NO SIGNAL FOR 3 DAYS NOT THE FIRST TIME
A FEW MONTHS AGO THERE WAS A PERIOD IN WHICH ONLY MTN IN GRAAFF-REINET WAS DOWN AND YOU COULD NOT RECEIVE OR MAKE CALLS ,SMS'S OR ANY DATA SERVICES WE WHERE THEN TOLD THAT THE BACK UP BATTERY'S WHERE BEING ******. NOW ON THE 24/07/15 THE COVERAGE WENT OFF AGAIN AND STAYED OF TILL 27/07/15 AND ALL WE CAN BE TOLD BY CALL CENTRE IS THAT THEY ARE WORKING ON THE TOWER .<br> I FEEL THIS IS TOTALLY UNACCEPTABLE FOR A SERVICE PROVIDER THAT WE PAY FOR EVERY MONTH.<br> MY PHONE IN USED FOR A BUSINESS THAT OPERATES 24 HOURS OF A DAY AND IS THE EMERGENCY NUMBER MEANING I HAD TO GO PURCHASE A OTHER SIM CARD AND PHONE BECAUSE YOU ARE ALSO NOT ALLOWED TO PUT ANOTHER SERVICE PROVIDERS SIM IN YOUR PHONE AS YOU WILL LOOSE YOUR (WARRANTY) . <br>
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards,
Makhanani
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards,
Makhanani
MTN Service Provider
REQ:***