NO SIGNAL BUT GETTING BILLED

<p>We went on a family cruise. None of us were opted for international roaming. All cellphones had no signal during the cruise. They were locked in the safe in our cabin.</p> <p>On my next billing, we are chargend for calls to Italy, to a number similar to my number with a few additional digits. Has MTN extended their coverage miles into open ocean? I think not!!! Beside we dont have acquaintances in Italy. I complained to MTN (ref ********** 38) . I got an e mail stating that investigation shows that it was my sim being used. Whether my sim was "hacked" who knows, but MTN was arrogant. They promised to follow up , but failed to do so after my second attempt to resolve matters.</p> <p> They debited my account for calls I did not make. </p>