1 reviews | Active since Mar 2009
No Signal
<p>Hi,</p> <p> </p> <p>Tried contacting the MTN customer service contact centre on mulitple occasions but either it is a long wait on the line or been transferred from pillar to post. Why is it that I can make calls but cannot receive calls? </p>
Good Day Tyrone
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Please be advised that we were experiencing technical problems in certain areas, kindly be advised that this problem has since been resolved. If you are you still experiencing this problem on your side, please contact our customer care line on 808 and select option 0 to be transferred to a consultant.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Good Day Tyrone
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Please be advised that we were experiencing technical problems in certain areas, kindly be advised that this problem has since been resolved. If you are you still experiencing this problem on your side, please contact our customer care line on 808 and select option 0 to be transferred to a consultant.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********