RB
RUDI B
1 reviews | Active since Jul 2012
20 Aug 2015, 13:04
NO SIGNAL !!!
I HAVE CALED ABOUT 10 TIMES THIS PAST 5 MONTHS, WE DO NOT HAVE SIGNAL IN OUR AREA !!!!<br> <br> WE HAVE BUSINESS CONTRACTS WITH YOU PEOPLE, AND IT COST US ABOUT R10,000 + PER MONTH. EVERYTIME I CALL, THEY TELL ME THAT SOMEONE WILL CALL ME AND HELP ME AND WILL GIVE ME A REF NO, AND NO ONE EVER PHONED ME EVER !!!!!<br> <br> WHAT THE HELL IS GOING ON WITH MTN ???<br> <br> MUST I MOVE ALL CONTRUCT TO VODACOM ? BECAUSE CLEARLY YOU DON'T NEED OUR BUSINESS ???
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
10 Sept 2015, 09:12Hello RUDI BRITS,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please go on the attached link to give more details on the coverage issue you are experiencing:https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please go on the attached link to give more details on the coverage issue you are experiencing:https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Best regards,
MTN South Africa's reply10 Sept 2015, 09:12
Official
Hello RUDI BRITS,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please go on the attached link to give more details on the coverage issue you are experiencing:https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
please go on the attached link to give more details on the coverage issue you are experiencing:https://www.mtn.co.za/_LAYOUTS/MTN.SP2010.FormsData/Networkcoveragequery.aspx
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Best regards,