GO
Gertruida O
1 reviews | Active since Mar 2014
14 Jul 2015, 15:47
NO SIGNAL
As i phoned and emailed plenty of times, still i have had no response.<br> <br> We have struggled with signal in Frankfort for 2 months? I specifically ask plenty of times to be refunded for the time that MTN were offline and there were no network.<br> <br> No one responded... I am very unhappy, and really thinking about cancelling all my contracts.<br> <br> Please respond ASAP
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Replies (1)
MTN South Africa's replyOfficial
29 Jul 2015, 14:37Hello truds84,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly call our network department on ***, they will send a technician to come and check the extent of the problem. The number is not chargeable.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly call our network department on ***, they will send a technician to come and check the extent of the problem. The number is not chargeable.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
MTN South Africa's reply29 Jul 2015, 14:37
Official
Hello truds84,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly call our network department on ***, they will send a technician to come and check the extent of the problem. The number is not chargeable.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly call our network department on ***, they will send a technician to come and check the extent of the problem. The number is not chargeable.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***