LP
Lionel P

1 reviews | Active since Mar 2011

20 Dec 2016, 21:47

"No Service" since we left for holiday on Thursday

<p>My wife's line has not been working since Thursday. We reported this to MTN the next day, but nothing was done to fix it. Their incompetence cost me 590 CHF today, as I could not contact my wife to bring me an important document. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Jan 2017, 21:27
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

If you are still experiencing problems with the mobile number please write back to us and we will attend to the matter accordingly.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***