No service - ******* excuse of high call volumes

We've tried 18 times over several days to get someone at MTN call centre to take our call.<br> Several calls just cut.<br> Email 2015/07/06 13:24 also just ignored - only ******* auto-reply promise.<br> Account N-116814 MTN number *** voicemail was cut without warning, We tried all self-service options found by using Google. MTN website worst results - hyperlinks just giving \error' - website very bad maintained.<br> MTN lame excuse of high call volumes for not having someone available over several days several times of day just insult customer's intelligence. If you never have paid employee available within reasonable time then no management at the call centre or *********** one or MTN just wants to take customers money without providing even close to enough resources to provide service. Not first time - EVERY time blamed high call volumes. MTN 'lack of service department' then led to closing of one of our several contract MTN numbers. Unfortunately they charge fee more than cost of paying until contract end which is blatant taking money to keep clients captive. MTN service when something goes wrong is **********. MTN please wake up !! "