No service or service feedback

My account was moved from Nashua Mobile to MTN SP end of last year. But it seems that this data migration was poorly planned, implemented and tested, as a result not all my contract preferences were migrated - contrary to SMS's and emails stating that this would be the case. <br> Since it has been an uphill battle to get my contract preferences resolved (debit order, insurance, itemised billing). The result my data has been down since mid-June - paid up, & my phone broke in May so I have been on a spare phone. This makes doing business on the road almost impossible - as I am without email.<br> I have attempted to <br> -call \customer care"";but it seems they also rely on phones being (un)answered and emails with auto \""escalation\"" replies.<br> -Send mails to [Email Removed] & [Email Removed] the first mail took over a month to get a response on telling me that my issue has been escalated. Since then this is the only feedback I get."""