No Service or feedback

With regards to Ref: USD REQ:*** <br> <br> My complaint has not been dealt with at all. Some guy, did not even tell me his name, phoned me and asked what exactly happened. I explained that I lost money due to the fact that I received no service from MTN at their Morningside branch. <br> <br> I suggested that MTN deduct the money that I lost by not downgrading in time from the downgrade fee. They have not responded and the guy who phoned me did not want to leave any details or reference number of where and how I can follow up. Nothing. <br> <br> Really pathetic service I am receiving once again from MTN. First of all I was miss represented by the sales staff for migrating to the sky package and now this. <br> <br>