No service or communication

***, ***,***,***. These are the ref numbers my husband received when he tried to cancel the 060 tablet contract as well as to update to his new banking details. MTN still tried to debit form his Absa account and not the FNB account. Looks like the wrong amount was also debited. On the 05 Nov he wanted to get a new cell contract. He was advise to pay at the other store as they do not take any payment. On the 07 Nov he made the payment and app**** for the new contract. He was advised it was declined due to RD. Now he has to wait 3 months before applying again. We asked for a manager of supervisor and was only advised to call 808. So the staff can work without supervising. No wonder there is no service. It looks bad on his record due to MTN staff not doing there job. Contact me as my husband will not answer his phone.