BK
Bazolile K
1 reviews | Active since May 2010
09 Jun 2015, 13:29
No Service on New LTE
I recently purchased an LTE sim card, and did a sim swap a few weeks back. Everything was perfect for like tw weeks, thereafter while I was using my phone it just said NO SIM. Went to MTN and the lady there told me to relax it's because of the strike. That was like 2 weeks back. Till now my sim card is not working. When I call the call centre I can't get through. Exactly what is going on?
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MTN South Africa's replyOfficial
11 Jun 2015, 13:30Hello amandakhuz,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your request has been forwarded to the relevant department who will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your request has been forwarded to the relevant department who will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***
MTN South Africa's reply11 Jun 2015, 13:30
Official
Hello amandakhuz,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your request has been forwarded to the relevant department who will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that your request has been forwarded to the relevant department who will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind regards,
Peggy
REQ:***