1 reviews | Active since Jan 2020
No service on data share activation since first enquiry 13/08/2021 after 10 engagement with them
Data share has been not activated despite numerous escalations and turnaround times given by MTN. Telephonic correspondence so far: 13/08/2021 - Called in the morning - Advised to call back in the afternoon 13/08/2021 - Called back. Advised to call 14/08/2021 14/08/2021 - Called back. Advised to call 16/08/2021 16/08/2021 - Called in the morning. Advised to call back in the afternoon 16/08/2021 - Called back. Advised to call 17/08/2021 17/08/2021 - Called back. Advised to call 18/08/2021 18/08/2021 - Called back. Advised to call 19/08/2021 19/08/2021 - Called back. Advised to call 3-5 working days time
In addition I sent an email on 19/08/2021 with a complaint reference Automated Response - Enquiry Reference Number ***.
To date nothing has been done.
I called in again 25/08/2021 and they had still not activated my data-share.
Is there no way to get proper assistance?
