jH
john H

1 reviews | Active since Jun 2015

08 Jun 2015, 15:33

NO SERVICE ON 808

I HAVE BEEN CUT FOR REACHING MY CREDIT LIMT - 5 DAYS AFTER PAYING LATEST ACCOUNT-I CANNOT LOGIN ONLINE AND I CANNOT USE MY PHONE AS ITS CUT(BUSINESS PHONE)<br> I CANNOT GET HOLD OF ANYONE AT MTN SINCE LAST WEEK THURSDAY - ZERO RESPONSE ON 808 <br> IM TOLD MTN SERVICE IS DOWN ??????HOW DO WE RECTIFIY THIS IF THERE IS NO ONE AT CALL CENTRE ???<br> THIS WILL BE THE 4TH TIME I HAVE BEEN CUT - AND TWICE I HAVE CLEARED WITH EXCESSIVE ROAMING BILLS THROUGH MTN <br> THIS IS MY FINAL STRAW - I WANT SOMEONE FROM MTN TO CALL ME TO RESOLVE TODAY <br> I HAVE A BUSINESS TO RUN <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 Jun 2015, 15:45
Official
Hello John Houghton,

Thank you for your post.

Please accept our apologies for the inconvenience and delay experienced.

According to our records the matter has been resolved and your account has been reactivated.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Bronwyn
REQ:***