No Service. No Help. No Good.

<p>I called in to upgrade my MTN Supersonic FTTH line on the 4th of July. I was told the upgrade would come into effect at my next billing period which was the 14th of July. It is now the 16th and nothing has changed, in fact my account was not even debited on the 14th like it usually is.</p> <p>I have also been unable to reach the m.mtn.co.za site for over a week now. Which is the only portal available to me to monitor my fibre usage since your MyMTN mobile app, stupidly, requires an OTP to login, a message I'm obviously unable to receive on my fibre line's phone number. If only I could contact technical support... but..</p> <p>I'm also unable to get through to operators on the 1555 tech support number, because every time I enter option 0 to speak to one, I'm told the option is invalid, after JUST being told to press 0 to speak to an operator. This has been the case since I started trying, from about 10am today.</p> <p>It's also unbelievable that MTN announces the new Supersonic pricing, before being at all ready to go live with it? This is evidenced by the lame apology message users are greeted with when going to by recharge bundles on MTN Shop website.</p> <p>So look at that, 3 separate departments (accounts, online, and tech support). Zero service from every one. Amazing. What is going on MTN?</p>