dN
donovan N
1 reviews | Active since Jun 2015
02 Jun 2015, 11:09
no service no help
been calling MTN from Friday 29th<br> I have had no luck even getting through the call centre for help<br> its ridiculous .. I cannot wait to change my provider
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Replies (1)
MTN South Africa's replyOfficial
05 Jun 2015, 11:53Hello donovan@naidoo,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
If you may please advise us what you were wanting to enquire about with 808 so we can assist you furthere. Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
If you may please advise us what you were wanting to enquire about with 808 so we can assist you furthere. Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
REQ:***
MTN South Africa's reply05 Jun 2015, 11:53
Official
Hello donovan@naidoo,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
If you may please advise us what you were wanting to enquire about with 808 so we can assist you furthere. Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
If you may please advise us what you were wanting to enquire about with 808 so we can assist you furthere. Kindly note due to the industrial action we are facing there is a delay on our responses.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
REQ:***