NO SERVICE MTN

This is not the first time I experienced problems with MTN but now I've had it. I am a contract customer for years now. On 5 October 2018 I was phoned by Lerocha to offer me a 20G anytime and a 20G nighttime data package of which my current package will be migrated to this for R499 per month. I even spoke to her supervisor number 5136 (don't know if that should mean anything) and it was confirmed. On 12 October 2018 I phoned and spoke to Portia of which nothing was done with regards to the migration of my current package to a data package for the remaining of my contract period. She was suppose to draw the audio to listen to it. I'm still waiting.... On 18 October I phoned MTN again and spoke to 5 different people and now I have to repeat this story 5 times but still no success. I have given up. I always defend MTN but had it now. I cannot wait for my contract to expire and join another mobile company. It seems that MTN cannot live up to their expectation. Promising you stuff but never deliver. Does not matter if there are notes on their system or case numbers it simply does not get follow up and one will never get a call back from them.

DONE WITH MTN