No service.. Most frustrating experience

<p>Two days since I logged numerous calls with MTN and still no assitance with my account which I have been trying to correct for the past year. Nobody answers the MTN head office phones. Customer care transfer me from one person to the next and nobody can actually give me an answer. I have to rehash the same story that I have been for the past year and resend all the email correspondance which proves that MTN is in the wrong about my account billing. It seems nobody reads the email correspondance because they keep telling I am liable. MTN is at fault for never setting up my account as requested and then it took 3 months to eventually get them to amend my account to Top Up. it took 3 months for them to correct my account set up and now want to hold be liable. This has been the most unfair, most frustrating experience as I am being being held responsbile for a fault that was not mine. Where is the management of this company? I will certainly never deal with this company in future as there is just no service.</p>