1 reviews | Active since May 2016

06 May 2016, 11:51

NO SERVICE Message on iPad

Please can you help with the NO SERVICE Message on my iPad. I make use of a prepaid sim card. I reset Network settings and even restored factory settings. After doing this the MTN network carrier is picked up until I place the iPad on charge then we go back to square one.

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 May 2016, 09:21
Official

Good Day 

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly take your phone to the nearest MTN store for assessments, the phone might need to be booked for repairs. Please make sre that you have your ID and Proof of purchase with you when you go to the store.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***