RD
Ronette D

1 reviews | Active since Jun 2015

14 Jul 2015, 13:38

No Service from MTN in store, call centre,e-mail

For more than a month i've been trying to obtain a proof of purchase from MTN with NO JOY AT ALL!!!! The number the store provided is incorrect, you don't get through to any of the call centres and after a month customar care advised that i must go to the store .... REALLY ... how hard can it be????

0
Replies (1)
MTN South Africa
MTN South Africa's reply04 Aug 2015, 09:47
Official
Hello Ronette007,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that a request has been sent for the requested document to be sent to you.

Thank you
Wenzile Masina
REQ:***