MM
Margaret M
1 reviews | Active since Mar 2017
13 Dec 2022, 06:23
No service from Mtn
I renewed my contract online and the application was successful. I then done a follow-up and I was told to wait to be contacted no one contacted me. I then contacted customer service and I was told that they had an issue with online application and I cannot get the same deal.Their system issue is now my problem. I was promised that senior/management will contact me and this I was told by Megan Moodley. To date still waiting even after I contacted them . Please can someone contact me to resolve this issue.
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Margaret M's updateReviewer Update
14 Dec 2022, 20:07To date no one contacted me instead they are offering me a total different deal for data only 🤔 I wonder if there is people servicing those sales that they made. It shows that MTN is selling company only they don't care about after sale. It is sad 😔 to know that 😢 you can cry for help but no one is prepared to listen.
MM
Margaret M's update14 Dec 2022, 20:07
Reviewer Update
To date no one contacted me instead they are offering me a total different deal for data only 🤔 I wonder if there is people servicing those sales that they made. It shows that MTN is selling company only they don't care about after sale. It is sad 😔 to know that 😢 you can cry for help but no one is prepared to listen.