1 reviews | Active since Apr 2017

19 Apr 2017, 06:26

No service from MTN

<p>I have been trying to cancel a contract with MTN for about six months. Cannot get hold of them. Go into the store at shopping malls and they manage to connect me to the call centre. Every month I cancel the contract but they keeo debiting the account. This month went back AGAIN. apparently the SYSTEM is down but we promise we will phone you back. Yeah right still waiting. Got tons of ref numbers, The one time instead of cancelling the contract they "syspended" the contract but you still have to pay. Now that is very strange. Why would any person in their right mind syspend a contract with full payment due????</p> <p>I want to know what MTN is going to do and if they will refund all the money I have paid for the last six months????????? </p> <p> </p> <p>My other contact went from R600 to over R6000 due to data useage......I have queried that account. The guy that I spoke to at the shopping centre said that they have be having billing issues and I should get them to check it out. Obviously no one came back to me. so after being a customer for over 20 years I cancelled my contract. (that one was easier)</p> <p> </p> <p>Since they were fined billions of dollars in Nigeria, I think that they are trying to squeese money out of their SA customers to make up the short fall...</p> <p> </p> <p>One star is even too much</p>

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