No service from MTN
<p>Good Day</p> <p>I've updated my MTN Internet account at Lephelale Mall from a 2 gig to a 5 gig at the </p> <p>MTN branch in May 2016 and after numerous phone calls, visits and swearing I can still do not have any internet connections. I've lodged many requests and even have some referance numbers. If you phone the call centre foe towers and even the number at the head office you are only promised that they are working on this matter, I've been paying my account every month and got absolutely no service from them at all . If they can not give me a service then I want all my money back and my contract cancelled or a proper service </p>
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly provide us with the MTN contract number or MTN Account number that the query relates to under the Review Information so we may investigate the matter and provide a resolution.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused.
Kindly provide us with the MTN contract number or MTN Account number that the query relates to under the Review Information so we may investigate the matter and provide a resolution.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***