No service from Mtn

I have two accounts with Mtn, one is an Anytime 200 and the other top up 200. Both of my services was stopped in April from the 25th till the first of May(Reason for both is because i went over my monthly limit), Never had a limit and still had minutes on the one and R700 airtime on the other. On the 5th of May they stopped it again and only reactivated it in June. In that time went to 3 different stores and got the same excuse\we are on strike". I have no other form of communication and my car broke down in that time period. They started double billing me from May. I have been trying to contact them every day since then and got hold of them today. They started explaining how I was charged for buying a data bundle(which I did and could not use because my service got suspended just after that). While I was on the phone and complaining about the bad service or absolute lack of it heard the operator playing with head set (probably putting it on speaker)"