wH
wesley H
1 reviews | Active since Jan 2013
04 Jun 2015, 12:52
NO SERVICE FROM MTN!!!!!!
I have been trying to get hold of someone from MTN on 808 number for a week now a nothing no answer!!! I have been receiving exorbitant amounts for data usage on my contract and need to see from when to when these supposedly data was used on a itemised breakdown but these clowns from the branch or MTN themselves does not answer any query sent to them and their branches just as useless I will be moving my contracts from MTN because of absolute no customer satisfaction.
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MTN South Africa's replyOfficial
09 Jun 2015, 14:17Hello suzuki2468,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please advise that your query has been escalated to the relevant department.
***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please advise that your query has been escalated to the relevant department.
***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
MTN South Africa's reply09 Jun 2015, 14:17
Official
Hello suzuki2468,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please advise that your query has been escalated to the relevant department.
***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
Please advise that your query has been escalated to the relevant department.
***
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you
Warm Regards
Zelephi
REQ:***