1 reviews | Active since Sept 2018
No service from MTN
I phoned iro my cellphone contact upgrade for I was given a promotional upgrade. I am STILL waiting for my 20G of data that I upgraded to. Have spoken to so many people at MTN, and I am given bad service and attitude and on 2 occassions they have cut me off...this is just so unbelievable!!! I am now on my 3rd week and no service!!
Good day Zita,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your complaint has been escalated through to our MTN Direct team. You will be contacted with 48 hours.
Kind regards,
Ishie.
Complaints Management Team.
Good day Zita,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your complaint has been escalated through to our MTN Direct team. You will be contacted with 48 hours.
Kind regards,
Ishie.
Complaints Management Team.