No service for 7 Days

My Cell phone was ****** 21 Oct and I phoned in to 135 to blacklist my device. The consultant on duty Suspended my Service on my Cell Number, Sim swop was done successfully but my Number is Hard and Soft suspended and it seems no one at MTN can rectify the matter. Utter incompetence it seems. The matter has been escalated since Saturday. I spoke to service manager after service manager and no one can help me. This is extremely unprofessional as I am losing money and work as each day passes and all they can tell me is be patient we are attending to the problem.

Unacceptable. Willie Louwrens