No service during load shedding

Hello Abegailnk,

Thank you for taking time to raise your concerns with MTN.

Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***

Alternatively you can also contact them on
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:

Thank you.
Kagiso
REQ:***