NO SERVICE DELIVERY FROM MTN... ORDER NUMBER 1-***1

Order Number has been submitted Order Ref. no: ***. Mtn Router was handed BACK in JUNE 2022 DUE TO NO SIGNAL IN BURGERSFORT DRIEKOP VILLAGE....The Customer Care Person WAYNE FROM MTN IN MIDDELBURG MALL MPUMALANGA is trying for 2 MONTHS NOW to EXPLAIN WHY HE CANCELLED THE CONTRACT ON MY BEHALF...BECAUSE OF NO SIGNAL ISSUES...MTN is keeping on sending me messages to PAY R809.50 ..THEY DEDUCTED R708 FROM MY ACCOUNT the First Month... We ONLY HAD THE ROUTER FOR 2 WEEKS ...WITH NO SIGNAL...The MTN AGENT TOLD ME I CANNOT CANCELL THE CONTRACT DUE TO " NO SIGNAL ISSUE " SO I HANDED IT BACK TO THEM... NOW MTN DOES NOT WANT TO GIVE BACK THE MONEY THEY OWE ME..AS I WAS NEVER ONLINE OR USED THEIR DATA AT ALL... THIS IS VERY FRUSTRATING...EVEN THEIR OWN EMPLOEE TOLD ME MTN HAS VERY BAD CUSTOMER SERVICES..EVEN HE CANNOT UNDERSTAND WHY THIS ISSUE IS GOING ON FOR THIS LONG...VERY VERY BAD SERVICE FROM MTN...THEY DONT EVEN DESERVE AN STAR RATING....IT IS PATHETIC..I AM AN VODACOM CUSTOMER...NEVER HAD ISSUE WITH THEM AT ALL...5 STARS FOR VODACOM THOUGH...MTN = PATHETIC SERVICE