No service delivery

Good day.

I have been patient for very long now but this needs to be resolved as soon as possible.

I have been a customer with MTN for many YEARS!! For more than a year now I cant apply for an add on contract because I'm on the old system (legacy) apparently there is no deals for us. I mean how is this my problem????

Its not my fault mtn take years to move over clients. Its not my fault im still on the old system. I need feedback on this ASAP.

I am not very happy.

Please escalate this as I need to know the way forward. And if no one can assist then it means i need to get a new service provider as MTN is failing clients who have been loyal to them!!!

Rochelle Vd Merwe