NM
Nontobeko M
1 reviews | Active since Dec 2015
08 Dec 2015, 12:31
No service delivery
I have paid off my phone now their retention department are failing to change my no from contract to prepaid
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
12 Dec 2015, 13:18Hello ntobi3,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have now cancelled your contract and migrated your number to Prepaid.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have now cancelled your contract and migrated your number to Prepaid.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply12 Dec 2015, 13:18
Official
Hello ntobi3,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have now cancelled your contract and migrated your number to Prepaid.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have now cancelled your contract and migrated your number to Prepaid.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***