No service delivery!

I have been a loyal customer for years now.... But this is unacceptable

I made payment arrangement to pat full by the 31st. I did make a payment this month but not the full amount and that is why I made a arrangement. My arrangement was mde nd everything was fine.

suddenly all my lines ae suspended. I have contacted call centre where thy said to please contact the collections department which I did as well as on Hello peter. My response said mtn is very sorry for inconvenience caused and my lines will get reactivated.

Now over 50 emails to collection department and 4 hellopeter posts but still no answer and my lines are still suspended. I can give yu ALL the refrence numbers of ll emails sent as well as the respond to the first hello peter post

without my lines I cannot work, It is my only form of income!!! I have wasted a whole day and still my lines is not activated

I plead with you, please reactivate my lines this is very urgent.

I would appreciate it if anyone can please assist by doing so like it was promised to me long ago