AJ
Angelique J

1 reviews | Active since Apr 2014

17 Mar 2015, 17:51

No service Champion, not at all a champion

I am so frustrated by mtn in general... I am in Grahamstown and know the 3 people working at the mtn store in Grahamstown... They always go out of their way to satisfy the clients... But then mtn fails to deliver... ALWAYS!! I HAVE A CONTRACT WITH MTN. BOTH CELLPHONE FOR R129pm AND MODUM R69 pm... So that is R200 all together... And here mtn debits 210 some months, then January 253 and February 320 and March they wanted to take 422... But my agreement was 210... SO THE DEBIT ORDER BOUNCED MAKING ME LOOK LIKE A FOOL TO MY CREDITORS, BANK AND BANK STATEMENT... AS IF I CANT PAY MY ACCOUNTS!!!!!? <br> <br> I NEVER MISSED ANY DEBIT ORDER, because I am trying to build a good credit record... But now I'm a fool and yet it ain't my fault that the amounts raised!!! <br> <br> Please sort out this mess and debit the correct amounts... And clear my name at my bank and the INSUFFICIENT FUNDS MESSAGE ON MY BANK STATEMENT!!! I DONT WANT IT THERE... Because I left enough R210 in the account for the debit order...<br> <br> <br> Sick!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Mar 2015, 12:53
Official
Hello Angel1990,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly provide us with the details on an email sent to you.

Regards
Mantoa
REQ:***