NO SERVICE - BAD RECEPTION -POOR CUSTOMER SERVICE

Mtn has been loosing their Internet signals from Friday 7th August, it has been going on and off since. As a blackberry user I have purchased BIS, which gives me the opportunity to use the internet and social media uncapped - not for free -- I have PAID for it. When I call the 173 number I get transferred to the RUDE MTN CHAMPION who clearly doesn't like working the evening shift! who does not know that the signal is off,she says SIR LISTEN TO ME there is something wrong with my cellphone, later in the irate conversation she says a problem was logged earlier and the matter has been escalated. Which is it???<br> <br> I was then told that my number was terminated the network.<br> When are your issues going to be sorted?<br> <br> WHat happens to my loss of income due to your internal problems?<br> When my BIS is expiring, are you going to credit me with extra hours/days that you are robbing me of now?