QW
Quenten W
1 reviews | Active since Oct 2014
12 Apr 2015, 19:09
No service at all, poor service would be better
For a week now I cannot get hold of an operator due to Mtn experiencing and I quote \a high volume of calls". Doesn't matter if you phone at 02:00"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
28 Apr 2015, 15:52Hello Quenten,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the number was migrated to pre-paid as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the number was migrated to pre-paid as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
MTN South Africa's reply28 Apr 2015, 15:52
Official
Hello Quenten,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the number was migrated to pre-paid as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the number was migrated to pre-paid as per your request.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***