RR
Richard R
1 reviews | Active since Oct 2011
12 Jan 2016, 12:52
No service at all
I received a sms yesterday threathening me ysterday, that if i did not pay my installment i would face legal action and full service suspension.<br> I am taking this up with my lawyer and i will report this incident. i paid today and am still waiting for f****back regarding payment.<br> Please get your act together
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Replies (1)
MTN South Africa's replyOfficial
13 Jan 2016, 21:07Hello richardpaulrabie,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we did receive the payment you made of R 1347.98 and be advised that your account is now uptodate.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we did receive the payment you made of R 1347.98 and be advised that your account is now uptodate.
warm regards
mike
REQ:***
MTN South Africa's reply13 Jan 2016, 21:07
Official
Hello richardpaulrabie,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we did receive the payment you made of R 1347.98 and be advised that your account is now uptodate.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we did receive the payment you made of R 1347.98 and be advised that your account is now uptodate.
warm regards
mike
REQ:***