ZS
Zoe S
1 reviews | Active since Aug 2012
02 Feb 2015, 21:41
No service at all!
Mtn cut my service after the account had been paid -on time! Tried calling the call centre and just get cut off every single time after holding for minutes! Am now holding for 25 mins (surprisingly not cut off yet) but yet to speak to anyone. Mtn, where is the service??? My cellular network has been off all day and I cannot get hold of the stupid call centre!
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello ZoeS,
We are truly sorry for any inconvenience caused. It was not our intention to have dissatisfied you in any way.
It seems that you have made your last payment a bit late. As a cash paying customer you have 21 days to make a payment for any outstanding invoice. The payment of R900.00 we received on the 31st of January 2015 was for your invoices dated the 20th of December 2014. Your invoices dated the 20th of January 2015 (R1505.98) is currently due and needs to be paid within 21 days from the time it was finalized.
We will suggest that you make use of our \Live Chat\" service going forward to resolve any account issues. Please copy the link below into your internet browser
We are truly sorry for any inconvenience caused. It was not our intention to have dissatisfied you in any way.
It seems that you have made your last payment a bit late. As a cash paying customer you have 21 days to make a payment for any outstanding invoice. The payment of R900.00 we received on the 31st of January 2015 was for your invoices dated the 20th of December 2014. Your invoices dated the 20th of January 2015 (R1505.98) is currently due and needs to be paid within 21 days from the time it was finalized.
We will suggest that you make use of our \Live Chat\" service going forward to resolve any account issues. Please copy the link below into your internet browser
MTN South Africa's reply02 May 2023, 21:58
Official
Hello ZoeS,
We are truly sorry for any inconvenience caused. It was not our intention to have dissatisfied you in any way.
It seems that you have made your last payment a bit late. As a cash paying customer you have 21 days to make a payment for any outstanding invoice. The payment of R900.00 we received on the 31st of January 2015 was for your invoices dated the 20th of December 2014. Your invoices dated the 20th of January 2015 (R1505.98) is currently due and needs to be paid within 21 days from the time it was finalized.
We will suggest that you make use of our \Live Chat\" service going forward to resolve any account issues. Please copy the link below into your internet browser
We are truly sorry for any inconvenience caused. It was not our intention to have dissatisfied you in any way.
It seems that you have made your last payment a bit late. As a cash paying customer you have 21 days to make a payment for any outstanding invoice. The payment of R900.00 we received on the 31st of January 2015 was for your invoices dated the 20th of December 2014. Your invoices dated the 20th of January 2015 (R1505.98) is currently due and needs to be paid within 21 days from the time it was finalized.
We will suggest that you make use of our \Live Chat\" service going forward to resolve any account issues. Please copy the link below into your internet browser