SJ
Sanele J

1 reviews | Active since Apr 2015

29 Dec 2016, 10:51

No service at all

<p>No customer expirience</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply11 Jan 2017, 12:50
Official

Good day Sanele,

Thank you for your post and apologies for the delayed response.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

Kindly please provide us with a brief description of your query as we cannot pick up any query on the notes on your account.

We look forward to being of assistance to you.

Kind regards,

Tshepo M

REQ:***

SJ
Sanele J's update11 Jan 2017, 16:25
Reviewer Update

Hi, My enquiry was with regards to my new contract phone. I needed confirmation with regards my SIM swap. I called mtn direct, the consultant sounded like he was not interested in what I needed, He said he'll transfer my call to network department

Then he dropped the call. I don't understand why mtn consultants think we don't pay for our services when they give us s**** services