1 reviews | Active since Mar 2009
No service at all
<p>A week or so ago I called in wanting to cancel my contracts and I was told someone was going to call me within 48 hours and that never happened. Earlier this week I had to call again and thing happened, notice given, ref # etc and the same promise was made again, call within 48 hours and so far, no call(s) whatsoever. The last thing I want is to have money taken from my account after the end of contract or to be told I didnt give them enough notice period. This is sad I must say</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that your invoice date is the 13th day of every month, the term date for 083****007 & 083****006 is 2016-07-31 and for 083****078 it is 2016-07-13. The amount for the invoices dated 2016-06-13 will be debited from your bank account in July and the amount for the invoices that will be dated 2016-07-13 will be debited in August.
We have requested for the future deactivation of your lines to be set as per the term dates.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that your invoice date is the 13th day of every month, the term date for 083****007 & 083****006 is 2016-07-31 and for 083****078 it is 2016-07-13. The amount for the invoices dated 2016-06-13 will be debited from your bank account in July and the amount for the invoices that will be dated 2016-07-13 will be debited in August.
We have requested for the future deactivation of your lines to be set as per the term dates.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ: **********