TR
Terry R

1 reviews | Active since Jul 2011

17 Mar 2022, 17:37

No service and no workable customer support.

Been without service for most of the afternoon, but it may well have been longer. This after receiving the following yesterday - “Y'ello, you have been credited with 150 Minutes, 100 SMS and 1024MB Data. Please dial *136# for detailed balances.”

I then dial 135 and get the press number # runaround and was not able to actually speak to anyone. Im did then get an sms telling me to use the app or dial *136*1# but neither of them work...the app tells me I'm grey listed and the USSD code simply returns an error.

In desperation I WhatsApp'd them and got the reply, "The number you have entered cannot be topped up…… and that the number ientered s not an MTN subscriber!!!"

How they stay in business is beyond me quite honestly.

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