1 reviews | Active since May 2016
No service and no solution
<p>Since January 2016 I could not make any calls for four months. I have called the call center a LOT of times and no one could resolve this matter.</p> <p>I have paid every month and now I am over it. I will not pay a cent any more untill they fix this ****.</p> <p>I am gatvol and in the process of stopping all debit orders!</p> <p>I have also paid for a second contract where they told me that the phone is not under warrenty after 9months( so they scored free money from me for 15 months) .</p> <p> </p> <p>MTN FIX this NOW!</p> <p> </p> <p>You guys are costing me money! and a LOT!</p> <p> </p> <p>I am going to cancel my contract you can get the phone and sim back I am done with you!</p> <p> </p> <p> </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Thank you for taking the call, we have loaded the product that was missing on your account.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Thank you for taking the call, we have loaded the product that was missing on your account.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
