No Service and No Communication

<p>I upgraded my phone in march 2016. In May 2016 my phone just died. I took the phone to MTN Mall of Africa to have it checked. The phone was booked in for repairs and was told it will take atleast 3 weeks to get my phone back. 3 weeks passed no communication whatsoever from MTN Mall of africa. I then went to the store to inquire on my phone status, and was given a "we have not received feedback from the warehouse" answer. Weeks later I called again and was told my phone is awaiting parts for repair. 4 months later am still waiting for my phone I dont know what is the status thereof.</p> <p>My Complaints:</p> <p>1. I never received any communication from MTN Mall of Africa to keep me updated about my phone status.</p> <p>2. I continue to pay my contract for a phone that is sitting with MTN</p> <p>3. My phone issue is not yet resolved and dont know what the status is.</p> <p> </p> <p> </p>