No service and incorrect billing

This is my second review about MTN since my first one on 1 March 2023. You can't complain about poor service, because there is no service! This morning I contacted 135 and explained to them that I cancelled my contract end June 2022 as MTN requested me to do. They still took off debit order until September 2022. I keep on getting SMS messages from them that I owe them money, but they owe me money.

The first time I phoned, I spoke to five different consultant who said that can't assist me. The fifth consultant cut my call off when she wanted to transfer me "to someone else". I phoned back AGAIN, still no one could help me. Bafana gave me another number to call. They can't see that I cancelled my contract, but since November last year, I have been mailing Antonio with all the screenshots I took of email correspondence.

When I sent the mail to cancel my contract, Nokuthula Sitebe confirmed receipt of my email and that I will be migrated to pay as you go. So where is Nokuthula? Where is Antonio T****e who I sent mails to? Really, I am sick of this stress MTN is causing me. Judy Naidoo contacted me to find out if the matter was result, but the call was cut off once again. I am sorry to say, but MTN - your service sucks big time.