JW
John W
1 reviews | Active since Jul 2011
15 Feb 2016, 14:20
No service
Nothing works on MTN. Get your act together. Or get out of this business and go grow vegetables somewhere.<br> <br> Every single customer deserves an apology and a refund. And something extra to compensate us for the stress and inconvenience of being cut off from the rest of the world.
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Replies (1)
MTN South Africa's replyOfficial
17 Feb 2016, 15:43Hello Johnsylvan,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we were experiencing a general Network problem affecting Voice, Data and SMS. Please note that the issue has been resolved and all services have been restored.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we were experiencing a general Network problem affecting Voice, Data and SMS. Please note that the issue has been resolved and all services have been restored.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply17 Feb 2016, 15:43
Official
Hello Johnsylvan,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we were experiencing a general Network problem affecting Voice, Data and SMS. Please note that the issue has been resolved and all services have been restored.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we were experiencing a general Network problem affecting Voice, Data and SMS. Please note that the issue has been resolved and all services have been restored.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards
Zukiswa
REQ:***
Best regards,