NO SERVICE

I have been trying to log a claim with MTN Insurance, and I'm starting to think that this department is non-existence ? MTN is just taking my monthly insurance fee because we have been fooled that our handsets/laptops are insured. <br> <br> I have been phoning *** on the daily basis after I emailed [Email Removed] and [Email Removed] for days. I have not able to establish if my claim is logged or if it's been processed. <br> <br> I have been on hold now for more than 40 mins and no answer ? <br> <br> Can someone please contact me ? <br> <br> Or please pay back my monthly installments for the last 2 years.